Merrill Lynch approached Intuition to design and develop compliance training for BlackBerry mobile. The results of the program were remarkable, including 12% higher completion rates and an average of 45% less time spent in training. Merrill Lynch recognized the opportunity that mobile devices presented to deliver learning that was short, accessible and relevant. While live, instructor-led training was still valued, getting 60,000 people from three different business units in 38 countries in the classroom on a regular basis was difficult. They wanted to:
- Enable learning outside the office during naturally occurring downtime, such as daily commuting, business trips, waiting rooms, etc.
